Tonyahawkes.com (the "Site") is part of Tonya Hawkes LLC (the "Company"). This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data? What are cookies?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • How to manage your cookies
  • GDPR – your rights
  • Data retention
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

 

WHAT DATA DO WE COLLECT?

Tonya Hawkes LLC collects the following data:

  • When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

 

HOW DO WE COLLECT YOUR DATA? WHAT ARE COOKIES?

You directly provide Tonya Hawkes LLC with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies. 

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

     

    HOW WILL WE USE YOUR DATA?

    We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

    • Communicate with you;
    • Screen our orders for potential risk or fraud; and
    • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

    • Process your order and manage your account.
    • Email you with special offers on other products and services we think you might like. 


    We share your Personal Information with third parties to help us use your Personal Information, as described above.

    We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

    Mailchimp (The Rocket Science Group, LLC), which we use to manage email marketing subscriber lists and send emails to our subscribers. Read their privacy policy here: https://mailchimp.com/legal/privacy/.

    We use ShopSync, which is an app to synchronize Shopify and Mailchimp. ShopSync does not collect your personal information. Their transfer process ensures information remains encrypted. Read their privacy policy and how it applies to this transfer here: https://shopsync.io/privacy-policy

    We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

    We will not share your information with any other third parties unless we have your permission.

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

     

    HOW DO WE STORE YOUR DATA?

    Our Company takes appropriate measures to ensure your personal data is kept secure including preventing it from be accidentally lost, used or accessed in an unauthorized way. We limit access to your data to those who have a legitimate business need to view it.

    Those processing your personal data will do so only in an authorized matter under strict confidentiality.

    We do our best to protect your personal data, however we cannot guarantee the security of your data transmitted through online means.

     

    MARKETING

    Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing You have the right at any time to stop Tonya Hawkes LLC from contacting you for marketing purposes.

    If you no longer wish to be contacted for marketing purposes, please click here.

    As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

    https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

    You can opt out of targeted advertising by using the links below:

    • Facebook: https://www.facebook.com/settings/?tab=ads
    • Google: https://www.google.com/settings/ads/anonymous
    • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at https://optout.aboutads.info/?c=2&lang=EN.

     

    YOUR DATA PROTECTION RIGHTS

    Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

    The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

    The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

    The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

    The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

    The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

    The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: customerservice@tonyahawkes.com

    Call us at: 425-641-4232

    Or write to us : Tonya Hawkes LLC, 612 SW 175th Place, Normandy Park, WA 98166.

     

    HOW DO WE USE COOKIES?

    Our Company uses cookies in a range of ways to improve your experience on our website. There are a number of different types of cookies, however, our website uses them for:

    • Keeping you signed in
    • Functionality – Tonya Hawkes LLC uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
    • Advertising – Tonya Hawkes LLC uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

     

    HOW TO MANAGE COOKIES

    You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

     

    YOUR RIGHTS

    If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

    Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

     

    DATA RETENTION

    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

     

    PRIVACY POLICIES OF OTHER WEBSITES

    The Tonya Hawkes website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

     

    CHANGES TO OUR PRIVACY POLICY

    Our Company keeps its privacy policy under regular review and places any operational, legal or regulatory updates on this web page. This privacy policy was last updated on 7 May 2020.

     

    HOW TO CONTACT US

    If you have any questions about Tonya Hawkes LLC’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

    Email us at: customerservice@tonyahawkes.com

    Call us at: 425-641-4232

    Or write to us : Tonya Hawkes LLC, 612 SW 175th Place, Normandy Park, WA 98166.